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General Information



International Bookings
During our busy summer and winter months we strongly recommend that you make your flight bookings in advance to ensure that you are not disappointed. If we cannot fly due to adverse weather, we can transfer your booking to another base or another day. Alternatively, if you would prefer, we will refund you in full.

If you would like to make your scenic flight bookings from your country of origin, you can do this directly using our secure on line enquiry form, click here, or contact us at one of our offices.

Prices and Payments
All prices are in New Zealand dollars and include 15% GST (Goods and Services Tax). All prices are subject to change without notice. We welcome all major credit cards, travellers' cheques and New Zealand currency.

Children's Prices
  • 3 years and under - free of charge(carried on adult's lap -one infant per adult)
  • Child 4-14 years (inclusive) Child rate 70% of adult fare.
  • Children must be accompanied by a fare paying adult
Flight Durations
The away times (flight durations) specified in the Flight Tour itineraries are approximate and can be subject to weather conditions.

Flight Paths
On occasion, flight path may change at the pilot's discretion. We will keep you informed of any changes to the published information.
On board our aircraft you receive headphones so you can listen to the pilots in-flight commentary and learn more about this special part of the world.

Our Pilots

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Our professional pilots take pride in delivering an exceptional flying experience - every time. We are very proud of our helicopter pilots who are experienced in all aspects of mountain flying. They have a comprehensive knowledge of this world-famous glacial region.

Minimum and Maximum Passenger Numbers
On all scenic flights, minimum numbers apply. Individual bookings may be combined if necessary to achieve minimum numbers. We carry a maximum of six passengers per aircraft.

Profile and Qualifications
Glacier Helicopters pilots hold a New Zealand Commercial Helicopter Pilot Licence and are regularly subjected to stringent performance checks to meet New Zealand CAA Part 135 requirements. These are specific to specialised techniques required for alpine flying. All company operating procedures are documented in the Company Operations Manual which is, by law, approved by the NZ CAA. We are a CAA Approved Operator.

Our hangar and maintenance facilities are inspected and approved by the NZ Civil Aviation Authority (CAA). All our maintenance procedures comply with international civil aviation safety standards.



Reconfirmations
Please call us to reconfirm booking details. This will allow alternative flight arrangements to be made if weather conditions are unfavourable. Flights ex Fox and Franz Josef Glaciers can be reconfirmed by telephoning callfree 0800 800 732



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