TERMS AND CONDITIONS

Departures

  • All flights depart from and return to Franz Josef and Fox Glacier townships.
  • A courtesy coach is available to pick up and drop off passengers if required. Please call us to book 0800 800 732.

Minimum Numbers

  • All flights are subject to minimum passenger numbers.
  • 3 passengers in a 6 seater aircraft.

Rates

  • Rates are quoted in NZ Dollars and are per person.
  • Rates include Goods and Services Tax (GST) of 15%.
  • Child rate for helicopter flights is based on 70% of Adult rate.
  • Rates are valid 01 October 2017 – 30 September 2018. Rates are subject to change.

Child Policy

  • A Child is 4 -14 years of age and weighs 15kg and over.
  • Infants are under 4 years of age:
    • Infants who weigh 15kg or over must pay Child rates as they require a seat.
    • Infants under 15kg are free of charge and are required to sit on an Adult’s knee.
  • Children must be accompanied by a fare paying Adult.

Cancellation and Refund Policy

  • Should inclement weather prevent a flight at the booked location, prepaid vouchers will be accepted at any Glacier Helicopter bases for a flight of similar duration and price.
  • Customers wanting to make changes to dates or time of departure are required to contact the relevant operating base by 9.00am on the day of departure.
  • No refund will be given for no shows or changes made less than 24 hours prior to departure.

Additional Information

  • All flights operate subject to suitable weather conditions.
  • Glacier Helicopters reserves the right to alter prices, departure times and flight routes or arrange alternative helicopter services.
  • Glacier Helicopters aircraft are operated by The Helicopter Line ltd.