TERMS AND CONDITIONS
- All flights depart from and return to Franz Josef and Fox Glacier townships.
- A courtesy coach is available to pick up and drop off passengers if required. Please call us to book 0800 800 732.
- We need a minimum of 3 paying customers for a flight to confirm its departure.
- Rates are quoted in NZ Dollars and are per person.
- Rates include Goods and Services Tax (GST) of 15%.
- Rates are valid 01 October 2018 – 30 September 2019. Rates are subject to change.
- A Child is 4 -14 years of age and weighs 15kg and over.
- Infants are under 4 years of age:
- Infants who weigh 15kg or over must pay Child rates as they require a seat.
- Infants under 15kg are free of charge and are required to sit on an Adult’s knee.
- Children must be accompanied by a fare-paying Adult.
Cancellation and Refund Policy
- Should inclement weather prevent a flight at the booked location, prepaid vouchers will be accepted at any Glacier Helicopter bases for a flight of similar duration and price.
- Customers wanting to make changes to dates or time of departure are required to contact the relevant operating base by 9.00am on the day of departure.
- No refund will be given for no-shows or changes made less than 24 hours prior to departure.
- All flights operate subject to suitable weather conditions.
- Glacier Helicopters reserves the right to alter prices, departure times and flight routes or arrange alternative helicopter services.
- Glacier Helicopters aircraft are operated by The Helicopter Line Ltd.